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Account
Which currencies can I use at Chipz Casino?
How do I open an account at Chipz?
Can I open more than one account at Chipz?
Can I permanently close my Chipz account?
How can I manage marketing communications?
I don't remember if I have an account with Chipz. How do I check?
Bonuses
What is Double Speed?
What kind of rewards will I receive at Chipz?
When do I receive bonuses at Chipz?
How do I claim my rewards?
How does Cashback work at Chipz?
Casino
How do I find a game?
What happens if I lose my Internet connection while playing?
Can I play the games for free?
Is it safe to play at Chipz Casino?
What do I do if a technical error occurs?
What do I do if a game doesn't start after clicking the thumbnail?
Deposits & Withdrawals
How long does it take for my deposit to arrive?
Do I need to pay for deposits and withdrawals?
Which deposit methods are available at Chipz?
My deposit is not showing. What do I do?
What are the minimum limits for deposits and withdrawals at Chipz?
How long until I receive my withdrawal?
Can I make deposits or withdrawals in another person's name?
Games
What do I do if I like a game that you don't offer?
Mobile Gaming
Which games can I play on mobile?
Can I use the same payment methods on mobile?
Responsible Gaming
What kind of limits are available at Chipz?
Security
Is my money safe at Chipz?
How long does an Account Verification take?
How can I update or correct account information?
Can I make transactions at Chipz before my account is verified?
Is it safe to upload my documents at Chipz.com?