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At Chipz, we understand the great responsibility that comes with being an online casino. It is of utmost importance for us to offer all our players a safe environment, which is why we encourage Responsible Gaming with valuable information and a wide range of tools to help you play responsibly.
A big part of our Responsible Gaming efforts are focused on Account Limits. Utilising one or more of these limits can help you manage your playing and make sure that your time at Chipz remains fun and entertaining. Read on for more information about the limits you can implement at Chipz Casino:
You will find all the following options available in Limits tab under My Account.
Self-Exclusions are some of our strictest controls, available for indefinite and definite timeframes since implementing this measure prevents you from logging in to your Chipz account. Choose either of these options if you need some time away from gambling or if your gambling activity is starting to get out of control.
To activate a definite Self-Exclusion, contact our customer support team viaand specify the length of time (1/7/30 days) you would like to take a break from gambling with Chipz.
Note that if you decide to request a definite self-exclusion by contacting our Customer Support, it does not take effect immediately. You will be duly notified by a member of our Support team after it has been applied to your account.
Note that if you wish to decrease your definite self-exclusion period, a minimum ‘cooling off’ period of 24 hours applies before it can be reinstated following a time-out.
If you feel like you need to take a break from gambling for an indefinite period of time, you may request an indefinite Self-Exclusion. You may do so by contacting us via Live-Chat and stating your reasons. You will be self-excluded as soon as our Customer Support Team sees the request, and you will be duly notified. Please understand that if you wish to decrease or revoke an indefinite self-exclusion period, Chipz may, at its discretion, accept or not, and it shall only be effective seven (7) days from the acceptance of the request.
If you feel that you still need more time away from gambling after the chosen period of time has elapsed, you may extend this period by contacting us.
If you are looking for professional help with problem gambling or potential problem gambling, we have gathered some reputable third-party resources below. We do not have any business relationships with these organisations; they are independent organisations helping individuals tackle problems related to gambling.
If you are unsure if you have a gambling-related problem or not, this quiz at Gamblers Anonymous is a good starting point for identifying potential gambling problems.
If you have any questions, or you require additional resources, we kindly ask you to contact our Customer Support.
In the Account Limits screen, you may place Deposit Limits, Net Loss Limits, Wager Limits, Time Limits, and self-imposed Timeouts on your account.