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At Chipz, we understand the great responsibility that comes with being an online casino. It is of utmost importance for us to offer all our players a safe environment, which is why we encourage Responsible Gaming with valuable information and a wide range of tools to help you play responsibly.
A big part of our Responsible Gaming efforts are focused on Account Limits. Utilising one or more of these limits can help you manage your playing and make sure that your time at Chipz remains fun and entertaining. Read on for more information about the limits you can implement at Chipz Casino:
You will find all the following options available in Limits tab under My Account.
Time limit: Set a time limit for how long you can play. You will be automatically logged out when you this limit is reached.
Net loss limit: Set a limit for how big your losses can be over a chosen time period. When this limit is reached, you won’t be able to play anymore at Chipz until the time period you have chosen expires.
Deposit limit: Set a limit for how much you can deposit within a certain time period. When you reach this limit, you are unable to make further deposits until the chosen time period expires.
Wagering limit: Using this limit, you can control how much you are allowed to wager within a pre-determined time period.
Self-Exclusion: Self-exclusion allows you to take a complete break from gambling at Chipz. You will be unable to log in to your account until the self-exclusion period is over.
If you want to activate a permanent self-exclusion, or to reverse a previously activated exclusion, we kindly ask you to contact our customer support at [email protected] stating your reasons. Please be aware that self-exclusions requested by email are not immediate. We will do our utmost to handle your request and will inform you as soon as the self-exclusion is active.
You can activate a indefinite self-exclusion at any time. By opting for this option you are unable to log back in to your account without contacting our customer support. If you wish to reverse such an Indefinite Self-Exclusion you will have to undergo a mandatory 7-day waiting period. This period will start from the moment of your request. It is possible to extend a self-exclusion period for minimum 6 months by contacting our Customer Support.
If you are looking for professional help with problem gambling or potential problem gambling, we have gathered some reputable third-party resources below. We do not have any business relationships with these organisations; they are independent organisations helping individuals tackle problems related to gambling.
If you are unsure if you have a gambling-related problem or not, this quiz at Gamblers Anonymous is a good starting point for identifying potential gambling problems.
If you have any questions, or you require additional resources, we kindly ask you to contact our Customer Support.
In the Account Limits screen, you may place Deposit Limits, Net Loss Limits, Wager Limits, Time Limits, and self-imposed Timeouts on your account.