My deposit is not showing. What do I do?

Back to FAQs

All deposits made to Chipz should show immediately. If your recent deposit isn’t showing in your account we kindly ask you to contact our Customer Support explaining the problem. We’ll work quickly to resolve the issue as fast as we can. More often than not this is due to a problem on the payment provider’s end, but we’re more than happy to try our best to help you.

To get faster help we advise you to contact our Customer Support via Live Chat after logging in to your account. Doing so will auto-fill your information in the Live Chat screen, allowing our support to help you out even quicker.